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Customer Service
At the North Carolina ABC Commission, it is our intention to provide you the
courteous and friendly service you deserve. However, if one of our staff
members has been discourteous, unfriendly, or you wish to express
dissatisfaction with the service you received, please let us know. At the same
time, we would appreciate being aware of an employee who has provided you with
exceptional service. This will enable us to better serve you.
You may contact us by calling the ABC Commission and asking for:
Robert A. Hamilton
Deputy Administrator
ABC Commission
(919) 779-0700 x 436
Email: Robert Hamilton
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Michael C. Herring
Chief Administrator
ABC Commission
(919) 779-0700 x 247
Email: Michael Herring
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Or you may write us at the following address:
NC ABC Commission
4307 Mail Service Center
Raleigh NC 27699-4307
Email:
contactus@abc.nc.gov
In addition, we are also interested in the North Carolina ABC Boards providing
the same courteous and friendly service as the ABC Commission. You may call
your local ABC Board manager or supervisor if you wish to discuss a problem or
to compliment a board staff member. The phone number should be listed in the
local telephone directory or you may wish to link to the ABC
Board Directory and find the location.
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